Note: Training is delivered in specific components or in its entirety based on the level of employability of the participants and number of attendees.  The length is the training is also modified based on the progress of the participants.

Training Title:
Administrative Professional

Subject Matter: Workforce Development Training

Class size: Not to exceed 15

Lesson Length:  8 weeks 160 clock hours.

Instruction Type: Lecture/Group Discussions/Presentations/Role Play

Overview/Rationale:  The Administrative Professional Program prepares individuals in office administration, software/hardware, and interpersonal skills needed to perform the duties of administrative support personnel.  Training leads to preparation for the International Association of Administrative Professionals (IAAP) certification testing.

 Learning Objective:Upon completion of the training program participants will have the basic skill set that meets industry standards for placement in entry-to mid-level administrative jobs.


Certificate Awarded for Training Completion. Graduates of the program receive a Certification of Completion.  Business Interface is a testing site for the IAAP certification.  Eligible graduates can also test for national certification (IAAP Processing fee and Examination Fee additional).

Training is offered in the District of Columbia center. Coming soon to the Baltimore City center.